Overview
Enhanced Customer Contact Data
Phone Insights is a comprehensive suite of services providing detailed, actionable phone number and data intelligence to strengthen authentications, evaluate fraud risks and enhance the user experience.
Phone Insights provides a cleansed phone number, phone type and carrier information to determine which phone numbers are a potential fraud risk and the best method of communication for the customer.
Overview
Enhanced phone data
Phone Insights is a comprehensive suite of services providing detailed, actionable phone number and data intelligence to strengthen authentications, evaluate fraud risks, and enhances the user experience.
Phone Boost provides a cleansed phone number, phone type, and carrier information that can be used to determine which phone numbers are a potential fraud risk, and the best method of communication for the customer.
Use Case Solutions
Phone Validation
Verifies ownership and identifies phone type, make, model, and carrier as well as overall status of account, including active and disconnected.
Risk Segmentation
Identifies phone type, make, and model of the phone. The risk associated to a prepaid cellular or VOIP phone is significantly higher than that associated with a postpaid account with a major carrier.
Assess Reputation
Leverage multiple phone number reputational databases to identify potential fraud faster and more accurately.
Improve KYC
Strengthen & validate user identification with identification, address, and even location verification.
Contact Prioritization
Prioritize your customer contact list by ensuring that the phone number provided belongs to your customer and is currently active.
Data Attributes
Account Information
Information includes, cleansed end-user phone number, phone type, phone registration, and telecom carrier information to identify potential fraud risk.
Status
Provides cleansed end-user phone number and current carrier subscriber status: prepaid or postpaid; active, suspended, de-active; account type; account holder; length of account, tenure; and date of last status change.
Deactivation
Information includes, cleansed end-user phone number and receiver data on when a phone number has been truly deactivated, and delivers a date and time stamp.
Make & Model
Provides information on the IMEI number associated with the phone number and the device make and model. Use these attributes to detect fraud and understand the value of the device holder align marketing content and CRM strategy.
Score
Delivers reputation scoring based on phone number intelligence, traffic patterns, machine learning, and a global data consortium. These attributes assess the level of risk of conducting business with the person registered to phone number.
Match ID
Provides the first name and last name of the person who owns the phone number. Can also be used to validate a customer’s physical address at onboarding and to strengthen existing fraud risk models.
Contact
Information includes, cleansed end-user phone number and zip code. Provides their contact information (first & last name, street address, city, state), based on carrier subscriber contact data. Use to strengthen existing fraud risk models and improve registration with pre-filled form fields.
Contact Plus
Returns first name, last name, address, city, state, zip code, email, and national ID where available.
Contact Insights
Authenticates a customer's phone number, by providing a rating for the ability to contact them via the number submitted. Additional intelligence also reveals the best day and time to engage, based on call activity.
Case Study
A client was in need of alternative data to independently confirm borrowers’ ability to repay. The Client implemented and deployed Bank Aggregation to consumer segments that are considered thin or no- file. BA provided two risk scores: Risk and Progressive Risk, to confirm traditional credit report scores and bureau attributes.
Bank Aggregation provided clear segmentation of consumers that were 4.5X more likely to default and 75% less likely to default.