You have the right to request the information that we have on file for you. If you are requesting your consumer file, we will send all of the information we have on file, including the providers of the data and the parties to whom it was provided.

This information will be provided free of charge. An important document titled “A Summary of Your Rights Under the Federal Credit Reporting Act” will also be included.

If you’d like to request a copy of your file, please fill out the Consumer Request Form at the bottom of this page.

You have the right to dispute information on your reports and correct inaccuracies if they exist.

If you believe that information contained in reports provided by ValidiFI is inaccurate, incomplete, or otherwise incorrect, you can initiate a dispute by submitting our Consumer Request Form at the bottom of this page.

Once we have verified your identity, we will investigate to determine the source of the discrepancy. If the information being disputed is not controlled by us, we may ask you to dispute directly with the agency, institution, or furnisher that supplied the original information.

If you suspect you are the victim of identity theft or fraud, please be sure to review “A Summary of Your Rights When You Believe You Are a Victim of Identity Theft” for guidance on how to seek help.

If you believe any information within your ValidiFI file is a result of identity theft, please submit a Consumer Request Form at the bottom of this page. 

In order to submit an information request, dispute or general inquiry, you may do so by completing the Consumer Request Form at the bottom of this page.

If you have any questions, please contact us at consumers@validifi.com or (866) 656-6588.