Telecommunications & Utilities
Minimize friction, assess onboarding and payment risks, and deliver a positive customer experience
In today’s rapidly changing world, utility and telecommunications providers are critical in delivering essential services that power homes, businesses, and entire communities. From electricity, gas, and water to internet and mobile services, these providers ensure access to the resources that are fundamental to our daily lives. As technology advances, so do customer expectations for service. Consumers today value both traditional and digital channels for customer service and communication, looking for providers who can meet their needs and expectations.
ValidiFI supports telco and utility providers in addressing these needs by streamlining essential parts of the customer journey, including onboarding, payment verification, and payment method updates. By leveraging predictive bank account and payment intelligence, ValidiFI enables companies to authenticate customers and verify payment methods without disrupting the user experience. This approach reduces the risk of fraud while ensuring that legitimate customers have an easy, smooth experience from the start.
How ValidiFI® delivers intelligence for Telco & Utilities
Understand
Consumers Better
Reduce
Losses
Faster
Decisioning and Verification
Enhance
Customer Experience
Access
Predictive Data
Detect and Prevent
Fraud
Who we serve
- Gas, Water & Power Utility Providers - Streamline customer onboarding by validating identities, verifying bank accounts, and assessing risk
- Internet & Mobile Services - Assess payment and applicant risk up front before it's too late
Solutions for Telco & Utilities
vIndex™
Evaluate financial institutions for increased chance of risk before accepting consumer payments
vAccount™
Our vAccount suite offers scalable account validation for compliance, risk mitigation, and ownership verification
vCredit®
Predictive credit risk score and attributes, leveraging proprietary bank account and payment intelligence
vFraud®
Detect high-risk bank accounts, phone numbers, and emails to prevent fake accounts and fraudulent transactions
vConnect®
Access cash-flow underwriting and consumer-permissioned transactional data from users’ bank accounts
vInsights™
Categorization and cashflow underwriting report to enhance affordability and risk evaluation
Related resources
![[OLA Member]](https://validifi.com/wp-content/uploads/2024/06/seal.png)
![[Nacha Preferred Partner]](https://validifi.com/wp-content/uploads/2024/06/Frame-63.png){kind=small}